Location: Coventry
Salary: £21,000 to £24000.00
Hours: 8.30 to 17.00
Reports to
Care Manager
Summary of role
To ensure all client visits are allocated, to recruit suitable Care and Support Workers and to maintain appropriate office procedures.
Principal responsibilities
- Answering all incoming telephone enquiries.
- Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
- Processing new client referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
- Maintaining computer system up to date at all times.
- Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
- Ensuring all other records are kept up to date.
- To work closely with the Field Care Supervisor.
- To ensure compliance with all office systems and procedures.
- Assistance with wages and invoice processing.
- Production of reports and management information as required.
Must have a vehicle and full Driving licence
