Salary £19500 per year
Duration 16 months
Advert closing date 22/06/2023
Description
As an IT Support Apprentice, you'll report to the Infrastructure Manager alongside the Desktop and Infrastructure Engineers. As a member of a small team, you'll undertake a wide range of progressively more demanding administrative activities as they grow within the role, gaining exposure to all IT and security systems at Shore Capital.
- Support internal users and maintain internal systems
- Taking calls, logging support requests, and providing resolutions
- Execution of day-to-day checks and maintenance tasks
- Creation of support and “how to.” documentation
- Assist with Desktop and Infrastructure projects
- Provide a high level of support for VIPs
- Help with some general running and support of the office
- You’ll need to attend an online interview with our Talent Team and pass initial assessments in maths and English once you have completed your registration.
- You will need to be within a commutable distance of the office location listed at the time of your application.
To meet the requirements of the Level 3 ICT apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
- Formal training, including online learning and internal learning events
- 1-2-1s with your coach and line manager
- Observing and shadowing colleagues
- Writing up learning reflections for your portfolio
Skills required
Array
Future prospects
Full-time employment
London, Greater London, England, SW1A 1LD
