Purchasing Assistant
Runcorn, WA7 3DJ
About Us: At Phoenix Group we are committed to excellence and dedicated to our customers’ needs. We deliver health, every day, all day.
As a pan-European wholesaling and retail company we do that in many ways, with more than 400 community pharmacies, 13 nationwide distribution depots and over 6,000 employees. Supporting longer, healthier and happier lives is at the heart of the service that we deliver to our communities and something that we are really proud of.
About The Opportunity: We now have an key and rewarding opportunity for a Purchasing Assistant to join our existing procurement team. Reporting into the Group category manager, your overall responsibility will be to to ensure the smooth and expeditious delivery of goods and services for nominated Nupharm Direct and Numark accounts through a cohesive interface with Sales, Purchasing, Operations and Finance
You will ensure a seamless delivery of service to customers for traded and tender business ensuring the expeditious ordering and receipt of goods from manufacturers, tracking of orders through the internal operational processes and corresponding with customers to point of receipt. This requires high levels of interface with both internal and external stakeholders and the role demands high levels of detail and accuracy alongside a determined approach to succeed. It is also a very useful introduction to both the worlds of purchasing and sales for potential career progression.
Key Responsibilities:
You will act as a primary contact for any bespoke or tailored orders received from customers via Nupharm Direct or Field Sales Forces
Interface with Phoenix Sales Personnel and Customers concerning receipt of Customer orders and regularly update them on order progress as required
Interface with the Group Generic Category Manager or relevant Category Manager to ensure orders are placed against suppliers in a timely manner.
Monitor the status of outstanding supplier orders and interface with depot Goods In to ensure supplier orders are received in a timely manner, highlighting any issues with the Group Generic Category Manager or relevant Category Manager
Monitor order collation in depot, co-ordinate deliveries and receive and respond to any customer queries relating to such
Maintain Service Level Agreement trackers monitoring performance against requirement for delivery to customers
Assessing any short dated or damaged stock queries raised by customer, interfacing with customer, depot, telesales, purchasing and quality to facilitate any agreed customer returns
Working Weekly Hours: 37.5
Working Pattern: Monday to Friday: 9am - 5.15pm
Essential Skills/Experience:
Our ideal candidate will have an Administrative and Commercial background with exposure to a purchasing or trading environment being desirable.
You will have Great communication, literacy and numerate skills.
You will be Competent at time management and multitasking. Organised and able to operate in a high pressure environment
We pride ourselves on ensuring the wellbeing of our employees and providing a good working environment and benefits package, which includes:
- 22 days paid annual leave plus bank holidays, rising with length of service
- Free parking on site
- Access to high street discounts
- Employee assistance programme
- Contributory pension scheme
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