Job description
Rokit is the beating heart of London's vintage scene with a worldwide online audience and has proudly held this title for nearly 30 years. Our four stores are based in vibrant and exciting London neighbourhoods; Covent Garden houses our flagship, the vintage haven Brick Lane hosts two stores and our original bricks and mortar stands opposite the market in Camden where the brand was born one sultry summer in 1986.
The rest of the team are based under one roof in the UK's largest vintage warehouse where around 8,000 garments are processed for the stores every week, the Rokit Recycled team customise and create clothing and accessories from unusable garments alongside the website and marketing teams.
The success of the company is in our staff. The energy, enthusiasm and expertise of our teams drive the business forward. We're always looking for great people to join us - people who are as passionate as we are.
Five opportunities have arisen in our London stores for a part and full time store assistant or key holder to join our team.
We are looking for a motivated, energetic and passionate individual to take on their next challenge within the company.
THE ROLE
The main objective of this role is to support the management team to drive the store and brand forward.
Leading by example by delivering a high level of customer service that represents Rokit and stands out from the high street and our competitors.
Creating and maintaining an energetic, motivating environment for both the team and our customers.
Maintain store standards and housekeeping to present the brand to the highest our ability. Working with stock and maintaing adequate stock levels, standards and replenishment.
Focusing on training and development and becoming a key memeber of the store team.
A strong focus on styling and customer service, being approachable and warm to our customers to help them find their perfect vintage piece.
MUST HAVES
Positive, motivated attitude.
High level of customer engagement.
Experience driving and monitoring store KPI’s.
Team player with good communication skills.
Able to receive and act on constructive feedback.
Strong attention to detail.
Stay aware of current and emerging fashion trends.
Flexible and reliable.
Please include your current pay rate and availability in your application.
Job Types: Full-time, Part-time
Schedule:
- Weekend availability
Job Types: Full-time, Part-time, Permanent
Salary: £11.00-£11.30 per hour
Benefits:
- Cycle to work scheme
- Employee discount
- Store discount
Schedule:
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
